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October 01, 2006

Problems again, DSL off-line

Posted in: Networking

This morning I had some issues again, this time not my fault. It looks like the take over of my DSL network provider is causing some problems while they migrate the infrastructure. A lot of customers had a problem getting a new ip-address via DHCP on the network. Even though I’ve got a fixed ip-address the lifetime is set less then an hour and the computer needs to refresh. I was out for about 6 hours. From 04:50 CET till 11:10 CET. Sorry if you had any problems due to the outage, this is one of the things I don’t have any control over…

The biggest issue for me was that for the first time I found out that I could not reach the help-desk of my provider (Demon). It normally was one of the best providers with a tech-savvy help-desk. But that’s history now with the takeover by our national telco KPN. There is currently a shortage on good quality ADSL broadband providers due to the consolidation that is going on in the consumer market. I still can’t afford a business DSL line, that is very expensive. It’s cheaper to co-locate a mini and get a cheap, unreliable broadband connection at home. I wonder how many mac-mini’s, external disks, routers and power-supplies I can fit in a 1U 19″ rack.

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